Shipping & Delivery
Order Tracking
To check your order status? Tracking details and order information have been sent to your registered email. For any inquiries, please contact: [email protected]
Estimated Delivery Times
(Calculated in business days, excluding customs clearance)
North America
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| USA | 7-17 days | 2-4 days |
| Canada | 7-17 days | 2-4 days |
| Mexico | 7-17 days | 2-4 days |
※ Expedited shipping is available for $25.99 (Estimated delivery of 2-4 business days).
South America
| Country | Standard Shipping |
|---|---|
| Colombia | 7-17 days |
※ Express service available for $25.99 (2-4 days)
Europe
| Countries | Standard | Express |
|---|---|---|
| Germany/Italy | 4-10 days | 2-4 days |
| UK/Netherlands/Poland | 4-10 days | 2-4 days |
| France (most countries) | 7-17 days | 2-4 days |
| Greece/Malta etc. | 12-17 days | N/A |
※ Expedited shipping is available for $25.99 (Estimated delivery of 2-4 business days). Express not available for Bulgaria/Slovakia
Asia
| Region | Standard | Notes |
|---|---|---|
| Mainland China | 1-3 days | |
| Hong Kong/Macau | 1-3 days | |
| Japan/Singapore | 4-10 days | Express available |
| Middle East | 7-17 days | Limited availability |
※ Expedited shipping is available for $25.99 (Estimated delivery of 2-4 business days), excluding: Bahrain, Oman, Russia, Indonesia, mainland China, Hong Kong, and Macau.
Other Regions
- Oceania (AU/NZ): 7-17 days
- Africa (South Africa): 17-24 days
※ $25.99 express service available
Important Notes
1. Inventory Processing
- 1-3 business days handling time for in-stock items
2. Customs Duties
- No prepaid tariffs upon delivery
- Import taxes/fees are recipient’s responsibility per local regulations
- Express shipments more likely to incur customs inspection
3. Shipping Restrictions
- PO BOX/APO/FPO addresses not accepted
- Potential delays for Hawaii/Alaska/remote areas
- Some countries require post office pickup
4. Liability Terms
- Not responsible for failed deliveries due to incorrect address/phone
- Contact customer service to modify order info before shipment
5. Special Notes
- Holiday season delays possible
- Processing time excluded from delivery estimates (see order details)